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Some converters that are used for the settings import/export require additional data files on the StationWare server to work properly. These files are located separately for each converter in the…
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Every converter is delivered with a converter manual. The converter manual includes information about the supported device models as well as the manufacturer specific software (version, native file…
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It seems that something was not copied correctly during the update procedure. For more information on how to transfer data correctly refer to our update manual chapter "Data Transfer". There you will…
A new "license_converters.xml" file is required whenever the license version changes, additional converters should be licensed, the number of guest user accounts changes, StationWare is installed on…
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Yes, a guest user from the pool user group can access StationWare via web service in order to read data stored in StationWare.…
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It seems that a wrong user name is used in your database. The error says that the Windows NT user or group 'XXXXX' is not found. Check your entries for any typing errors.…
This can happen, if more than one dll converter file is located inside the corresponding "Converters" folder of the StationWare installation directory. Check, if there are two dll files located in the…
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This can happen, if the dll converter file is missing inside the corresponding "Converters" folder on the StationWare installation directory. Check, if the dll is located in the corresponding…
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If you want to update your StationWare installation to include additional users, you have to copy the new license.xml file (provided by our sales department and including the new number of named…
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When installing StationWare on a new server a new license.xml file has to be requested. The StationWare update and installation manual describes how to request a new license.xml file. Moving to a new…
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