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This error is related to the number of users connected to the licence. If the number of concurrent users is exceeded, PowerFactory won't be able to start. The number of users connected to the licence…
In PowerFactory a licence relevant node is a group of energised, equipotential nodes (ElmTerm). Equipotential in this sense means that the nodes are connected by switches (ElmCoup) or lines (ElmLne)…
In case of network licence server usage the communication between PowerFactory and the Wibu Codemeter Licence Service is established via TCP/IP port 22350 tcp and udp. It must be ensured that this…
Create a support ticket and attach the Licence Support Package to it. To create a Licence Support Package open the Licence Manager and click on the button Create Licence Support Package. If the…
The solution is to check the connection to the server. The server can also be added manually by following these steps: On the client that cannot return the floating licence open…
The CodeMeter WebAdmin holds the possibility to monitor licences. It may be accessed using the CodeMeter Control Center which is automatically deployed with the PowerFactory setup. The CodeMeter User…
For a network licence it is necessary to explicitly enable it for network usage. Normally, this is done automatically by the Licence Manager after the activation of a network licence. If this is not…
A licence can only be activated once. If you receive this message the licence was already activated. The following cases might apply: You received from DIgSILENT a new activation code (e.g. After the…
The Legacy Licence Service is dependent on the CodeMeter Runtime Server. If the CodeMeter Runtime is not successfully started, the Legacy Licence Service cannot find any licence and therefore stopped.…
The online licence validation process start on every PowerFactory installation every 30 days, however, in cases of network licences, the LicenceValidationService can be installed in the licence server…