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Generally the softkey license is bound to the machine on which it was activated and - in contrast to a hardlock - it is not intended to be moved to another machine. However, for justified cases, such…
Yes, it is possible with the remark that the new PowerFactory 2016 PF4E licence is only available as softkey. Old PF4E licences can be kept and if the university wishes to get PowerFactory 2016, it…
PowerFactory 15.2 or earlier versions down to PowerFactory 14.1 (Workstation-Licence) or PowerFactory 14.0 (Network-Licence) can still be used with the PowerFactory 2016 and up Licence. Instructions…
PowerFactory licences are based on either a softkey (non-physical data medium) or a USB dongle (physical USB device). Unless otherwise requested, a new licence is being provided based on a softkey.…
Please make sure your USB dongle is correctly connected to the local PC. If this is the case, the error might be related to a known issue in the Licence Manager that does not correctly recognise your…
This message indicates a problem with CodeMeter. To solve the issue, follow these steps: Open "services" from your windows start menu. Find the service "CodeMeter.exe" and start it manually via right…
This message can be related to a corrupted softkey file. To solve the problem follow these steps: Open the following site: http://lc.codemeter.com/23827/depot/index.php In the "ticket" field enter…
This means, that although a valid licence is used, the requested module is not available for this user. You can check which modules are included in your licence via Menu->Help->About…
This error is related to the number of users using a specific module. If there are more users using a licence module than the number of licences available for this specific module, PowerFactory will…