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Follow these steps to update the activation file manually if the update is not successful: Open the download area http://www.digsilent.de/index.php/downloads.html - Enter your email and password - Go…
This means, that although a valid licence is used, the requested module is not available for this user. You can check which modules are included in your licence via Menu->Help->About…
This message can be related to a corrupted softkey file. To solve the problem follow these steps: Open the following site: http://lc.codemeter.com/23827/depot/index.php In the "ticket" field enter…
This message indicates a problem with CodeMeter. To solve the issue, follow these steps: Open "services" from your windows start menu. Find the service "CodeMeter.exe" and start it manually via right…
This error appears when the licence is installed in a server and the user (client) tries to update the licence. The licence can only be updated in the computer where it is located.  …
Please make sure your USB dongle is correctly connected to the local PC. If this is the case, the error might be related to a known issue in the Licence Manager that does not correctly recognise your…
You have to verify the proxy settings, this are available in the Licence Manager and via PowerFactory menu -> tools -> configuration -> network. Please note, that for proxies that use…
This issue appears due to various errors occuring during the loading process of the specific DLL (dynamic link library) file. As with any other DLL based file, the architecture with which the DLL…
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In PowerFactory a licence relevant node is a group of energised, equipotential nodes (ElmTerm). Equipotential in this sense means that the nodes are connected by switches (ElmCoup) or lines (ElmLne)…
In case of network licence server usage the communication between PowerFactory and the Wibu Codemeter Licence Service is established via TCP/IP port 22350 tcp and udp. It must be ensured that this…