Error Message: No additional data file found for device type 'XXX'

Category:
Converters
Answer

Some converters that are used for the settings import/export require additional data files on the StationWare server to work properly. These files are located separately for each converter in the respective converter folder inside your StationWare installation directory:

"<StationWarePath>\Converters\<SpecificConverterFolder\Data>"

The additional data files can be downloaded from our download area for registered users under "StationWare/Converter Data/Generic Relay Accessories". Download the "Generic Relay Accessories" zip file and paste the converter content of interest inside the corresponding converter folder of your StationWare installation directory.

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