Why does the Legacy Licence Service does not start automatically with windows startup?

Category:
Installation and Licensing
Summary

Normally the licence server starts automatically after windows start-up. However, sometimes it is necessary to start the Legacy Licence Service manually after start-up. 

Answer

The Legacy Licence Service is dependent on the CodeMeter Runtime Server. If the CodeMeter Runtime is not successfully started, the Legacy Licence Service cannot find any licence and therefore stopped.

To ensure the CodeMeter Runtime is started first, the start of the Legacy Licence Service must be delayed. Therefore the start-up type of the windows service must be changed. To do so, please contact your system administrator.

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