Can't load DLL file 'digdbo11.dll'

Installation and Licensing

When updating from 15.2 or 2016 to version 2017, the following error appears: "Can't load DLL file digdbo11.dll"


This problem is related to the Oracle's database driver.

Oracle’s database driver require the Microsoft Visual C++ Redistributables for Visual Studio 2013 to be installed on the machine. The package can be obtained from Microsoft: . Make sure to download the package with the same architecture as your PowerFactory installation (64 Bit vs. 32 Bit).

If the error appear when installing 2017 as new installation (i.e. no previous versions installed in the machine), contact the Support Team.