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Please note: only applies to PowerFactory versions prior to PowerFactory 2019. Since PowerFactory 2019 a licence update is necessary after extension of your maintenance contract. Summary After…
The Legacy Licence Service is dependent on the CodeMeter Runtime Server. If the CodeMeter Runtime is not successfully started, the Legacy Licence Service cannot find any licence and therefore stopped.…
For a network licence it is necessary to explicitly enable it for network usage. Normally, this is done automatically by the Licence Manager after the activation of a network licence. If this is not…
Create a support ticket and attach the Licence Support Package to it. To create a Licence Support Package open the Licence Manager and click on the button Create Licence Support Package. If the…
With the release of PowerFactory 2016 the licensing system has been re-implemented and is based on a new technology since. Users of former versions of PowerFactory (15.x or previous), need to migrate…