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Please note: only applies to PowerFactory versions prior to PowerFactory 2019. Since PowerFactory 2019 a licence update is necessary after extension of your maintenance contract. Summary After…
Beginning with PowerFactory 2016 the licensing mechanism is based on a technology provided by Wibu-Systems AG, Germany. All software using that technology requires an additional Windows service to be…
The Legacy Licence Service is dependent on the CodeMeter Runtime Server. If the CodeMeter Runtime is not successfully started, the Legacy Licence Service cannot find any licence and therefore stopped.…
You received a new activation code from DIgSILENT: - Open the Licence Manager by searching in the Windows Start Menu - Click on the Update Licence button - Enter the Activation Code - Click on…
Since this is only a warning, you still have XX days to validate the licence. To validate the licence, proceed as follows: Connect to the internet. You can verify the internet connection following…
You need to validate the licence. To validate the licence proceed as follow: Connect to the internet. You can verify the internet connection following these steps: - Open the Licence Manager by…
There are several reasons for this error message. It is issued when - at PowerFactory startup - no licence is found.* In case you are using a USB dongle licence, please make sure that the USB dongle…
The online licence validation process start on every PowerFactory installation every 30 days, however, in cases of network licences, the LicenceValidationService can be installed in the licence server…
A licence can only be activated once. If you receive this message the licence was already activated. The following cases might apply: You received from DIgSILENT a new activation code (e.g. After the…
For a network licence it is necessary to explicitly enable it for network usage. Normally, this is done automatically by the Licence Manager after the activation of a network licence. If this is not…