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This message can be related to a corrupted softkey file. To solve the problem follow these steps: Open the following site: http://lc.codemeter.com/23827/depot/index.php In the "ticket" field enter…
This means, that although a valid licence is used, the requested module is not available for this user. You can check which modules are included in your licence via Menu->Help->About…
Follow these steps to update the activation file manually if the update is not successful: Open the download area http://www.digsilent.de/index.php/downloads.html - Enter your email and password - Go…
This error is related to the number of users using a specific module. If there are more users using a licence module than the number of licences available for this specific module, PowerFactory will…
This error is related to the number of users connected to the licence. If the number of concurrent users is exceeded, PowerFactory won't be able to start. The number of users connected to the licence…
In PowerFactory a licence relevant node is a group of energised, equipotential nodes (ElmTerm). Equipotential in this sense means that the nodes are connected by switches (ElmCoup) or lines (ElmLne)…
In case of network licence server usage the communication between PowerFactory and the Wibu Codemeter Licence Service is established via TCP/IP port 22350 tcp and udp. It must be ensured that this…
This issue is related to the configuration of the computer monitor. If the windows display settings are set so that a monitor has a scale over 100%, comes this blank area. A work around is to select…
The currents and voltage in the sheath / metallic screen (MSC) depend on the bonding configuration. There are different bonding configurations for cables: Double bonding: MSC is grounded on both sides…
The AC voltage source can be controlled in EMT simulations based on a measurement file (ElmFile) of the three phases A, B and C. For that purpose, a voltage source (ElmVac) is linked to the…